This Mobile Privacy Policy outlines how HelpCentrl.com ("we," "us," or "our") collects, uses, shares, and protects your personal information when you access our mobile application (the "App") or use any mobile-optimized services associated with HelpCentrl.com. By using our App, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our App.
When you use the HelpCentrl.com App, we may collect various types of information to enhance your user experience and provide tailored assistance. This information includes personally identifiable information (PII), such as your name, email address, phone number, and any other details you provide during registration or while using the App. We also gather non-personally identifiable information (non-PII), which may include your device type, operating system, IP address, App version, and usage data. Additionally, with your consent, we may collect location data to provide location-based services and resources that may be relevant to you.
The information we collect from the App is primarily used to deliver our services, respond to your inquiries, and enhance your overall experience. We may use your PII to communicate important updates, provide assistance, and send promotional materials if you have opted in to receive such communications. Non-PII helps us analyze user behavior and preferences, allowing us to improve our App's performance and usability. We may also use your location information to offer you personalized content based on your geographic area.
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating the App, conducting our business, or providing services to you. These third parties are contractually obligated to protect your information and may only use it for the purposes we specify. We may also disclose your information when required by law, in response to legal proceedings, or to protect our rights and the rights of others.
The HelpCentrl.com App may use cookies and similar tracking technologies to enhance your experience and gather information about how the App is used. Cookies are small files stored on your device that allow us to recognize your preferences and track your usage patterns. You can manage your cookie preferences through your device settings, but disabling cookies may limit your ability to access certain features of the App. Additionally, we may employ third-party analytics services that use cookies to collect information about your interactions with the App. These services are bound by their own privacy policies.
When you install and use the HelpCentrl.com App, you may be prompted to grant certain permissions necessary for specific features to function correctly. These permissions may include access to your device's camera, location services, and contacts. We only request permissions essential for the App's functionality. You can manage these permissions through your device settings at any time. Please note that declining certain permissions may limit your ability to use specific features of the App.
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. We utilize industry-standard encryption technologies and secure server infrastructure to safeguard your data during transmission and storage. Despite our efforts to protect your personal information, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security against unauthorized access.
You have the right to access, modify, or delete any personal information we have collected about you through the App. To exercise these rights, please contact us using the information provided below. Additionally, you may opt out of receiving promotional communications from us by following the unsubscribe instructions included in our emails or adjusting your preferences in the App. Even if you opt out, we may still send you non-promotional messages related to your account or important updates regarding the App.
HelpCentrl.com is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take immediate steps to delete such information from our records. If you believe we have collected information from a child, please contact us promptly.
Your personal information may be transferred to, stored, and processed in countries outside your home country. By using the HelpCentrl.com App, you consent to the transfer of your information to countries that may have different data protection laws than your own. We will take necessary steps to ensure that any international transfers of personal information are conducted in compliance with applicable laws and that your privacy is protected.
The HelpCentrl.com App may contain links to third-party websites or services for your convenience. These third-party sites have their own privacy policies, which may differ from ours. We encourage you to review the privacy policies of any external sites you visit, as we are not responsible for their content, privacy practices, or security measures. The inclusion of a link does not imply any endorsement or affiliation with those websites.
HelpCentrl.com reserves the right to modify this Mobile Privacy Policy at any time. Any changes will take effect immediately upon posting the revised policy on our App or website. We encourage you to review this policy periodically to stay informed about how we protect your personal information. Your continued use of the HelpCentrl.com App after any changes signifies your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Mobile Privacy Policy or our data practices, please contact us at:
HelpCentrl.com
7951 Calumet Ave #1118 Munster, IN 46321
info@helpcentrl.com
(866) 840-1360
Thank you for using the HelpCentrl.com App. We appreciate your trust and are committed to ensuring the protection of your privacy and personal information while providing valuable assistance through our services.